AMC plans & pricing
Choose the level of cover your office needs
Two types of AMC
Comprehensive vs non-comprehensive
Every plan below is available in both types. Choose whether hardware parts are included.
Non-Comprehensive AMC
Covers all maintenance, diagnostics and repair labour. Replacement parts are billed separately at cost, always approved by you first.
- Lower yearly cost
- All labour and service visits included
- Parts quoted and billed at cost
- Best for newer equipment still under warranty
Comprehensive AMC
Covers maintenance, repair labour and replacement of covered hardware parts. One fixed price with no surprise bills during the year.
- Parts warranty included
- Fully predictable yearly budget
- No approvals needed for covered parts
- Best for ageing or business-critical equipment
Pricing
Pick your plan
Essential
For home offices and small teams that need reliable cover.
$199CAD per device / year
Labour only · parts at cost
- Response
- Next business day
- Visits
- 2 preventive visits
- Remote help desk, business hours
- OS & driver updates
- Virus & malware protection
- Labour on hardware repairs
- Annual health report
Business
Our most chosen plan for offices that can't afford downtime.
$349CAD per device / year
Labour only · parts at cost
- Response
- Same-day on-site
- Visits
- Quarterly preventive visits
- Everything in Essential
- Unlimited remote support
- Printer & network troubleshooting
- Backup setup & verification
- Standby loaner device
- Service call tracking
Premium
Full-coverage care for critical workstations and servers.
$549CAD per device / year
Labour only · parts at cost
- Response
- 4-hour on-site
- Visits
- Monthly preventive visits
- Everything in Business
- 24/7 emergency hotline
- Server & storage maintenance
- Data recovery assistance
- Asset inventory & licence tracking
- Dedicated account technician
Compare
Plan comparison
| Feature | Essential | Business | Premium |
|---|---|---|---|
| On-site response | Next business day | Same day | 4 hours |
| Preventive visits | 2 / year | 4 / year | 12 / year |
| Remote help desk | Business hours | Unlimited | Unlimited |
| Labour on hardware repair | |||
| Antivirus & updates | |||
| Printer & network support | |||
| Backup verification | |||
| Loaner device | |||
| 24/7 emergency hotline | |||
| Server & NAS maintenance | |||
| Dedicated technician |
Advantages of AMC
What every contract gives you
Cost effective
A fraction of the cost of a full-time IT employee.
Certified technicians
Trained on PCs, Macs, servers, storage and networks.
24/7 emergency service
Round-the-clock hotline on Premium contracts.
On-site or drop-off
We come to you, or bring equipment to our workshop.
Assured response time
Response times written into your contract.
Service call tracking
Every request logged and followed to resolution.
Remote & phone support
Most issues fixed in minutes over a secure session.
All brands supported
Dell, HP, Lenovo, Apple, Acer, ASUS and more.
FAQ
Common questions
Work smart — outsource your IT maintenance.
Tell us how many computers you have and we'll send a tailored AMC quote within one business day.